Privacy policy
Privacy Policy
Last updated: June 16, 2025
This Privacy Policy describes how Nuvira Home ("Site," "we," "us," or "our") collects, uses, and discloses your personal data when you visit our website https://www.nuvirahome.com ("Site"), you use our services, make a purchase, or otherwise contact us in connection with the Site (collectively "Services").
For the purposes of this Privacy Policy, the terms "You" and "Your" refer to the user of the Services, whether you are a customer, website visitor, or another person whose data we process.
Please read this Privacy Policy carefully.
Changes to the Privacy Policy
From time to time, we may update this Privacy Policy, including due to changes in our operations, legal or regulatory requirements. We will publish the updated version on the Site, change the "Last updated" date, and take other actions required by law, such as informing you or requesting your consent.
How we collect and use your personal data
To provide Services, we collect personal data in various ways depending on how you contact us. We may use your data for:
-
providing services and orders,
-
communicating with you,
-
fulfilling legal obligations,
-
protecting our rights and the rights of others,
-
preventing fraud and abuse,
-
improving the quality of our services.
What personal data we collect
1. Data provided directly by you:
-
Contact details (name, address, phone number, email address)
-
Order information (delivery address, billing address, payment confirmation)
-
Account data (username, password, security questions)
-
Messages sent via contact forms or email
Some Service features require providing certain information. Failure to provide it may prevent the use of these features.
2. Site usage data (collected automatically):
We automatically collect data when you use our Site ("User Data"). For this purpose, we use cookies, pixels, and similar technologies. These may include:
-
IP address
-
device and browser type
-
login location, time, and session duration
-
way of navigating the site (e.g., clicks)
3. Data from third parties:
We may receive personal data from external providers and partners such as:
-
e-commerce platforms (e.g., Shopify)
-
payment operators (e.g., PayPal, Mollie)
-
logistics companies (shipping and returns)
-
marketing and analytical tools
For example, when you click our ad, make a purchase, or open our newsletter, third parties may collect or transmit data using tracking technologies.
Data processing purposes
We use personal data for the following purposes:
-
Service and order fulfillment: processing payments, delivery, returns, complaint handling, and account management
-
Marketing and advertising: based on consent or legitimate interest, we may send promotional information (email, SMS, ads on the site and other platforms)
-
Security and fraud prevention: protection against unauthorized access and abuse
-
Customer service and service development: responding to inquiries and improving our products and services
Cookies
Our Site uses cookies and similar technologies to:
-
proper functioning of the site,
-
remembering your settings,
-
traffic analysis and content personalization,
-
ad targeting based on your interests
You can manage cookies in your browser settings. Disabling them may affect the functionality of the Site.
More information about cookies: https://www.shopify.com/legal/cookies
Sharing personal data
Your personal data may be shared with the following categories of recipients:
-
IT and hosting service providers
-
payment operators and courier companies
-
customer service partners
-
marketing partners (with your consent)
-
public authorities (if required by law)
-
subsidiaries within our organizational structure
-
in the event of a merger, acquisition, or reorganization of our company
We do not use or share sensitive personal data without your explicit consent and do not use it for profiling.
Data storage and security
We store data for the period necessary to provide services or as required by law. Examples:
-
order data: at least 5 years (for tax reasons in Poland)
-
account data: as long as the account is active
We apply appropriate technical and organizational measures to protect your data from loss, unauthorized access, and misuse.
Your rights (GDPR)
Under GDPR you have the right to:
-
access to your personal data,
-
rectification,
-
deletion (“right to be forgotten”),
-
restriction of processing,
-
data portability,
-
objecting to data processing based on legitimate interest,
-
withdrawing consent (if processing is based on consent),
-
filing a complaint with the President of the Personal Data Protection Office (UODO)
Requests can be submitted to the email address below. We may ask for identity verification.
Children’s data
Our services are not intended for persons under 16 years of age. We do not knowingly collect data from children. If you believe we have data of a child, contact us to have it removed.
Data transfer outside the EU
Your data may be processed outside Poland or the European Economic Area, e.g., in the Netherlands or by Shopify (Canada, USA). In such cases, we ensure an adequate level of data protection by applying standard contractual clauses or other recognized safeguards.
External sites and links
Our Site may contain links to external websites. We are not responsible for their privacy policies. We recommend reviewing the data protection policies on each visited site.
Managing communication preferences
You can unsubscribe from marketing messages at any time by clicking the unsubscribe link in the message footer or by contacting us directly.
Complaints
If you have concerns about how your personal data is processed, please contact us first. If our response is unsatisfactory, you have the right to file a complaint with the President of UODO: https://uodo.gov.pl
Contact
If you have questions about this Privacy Policy or want to exercise your rights, contact us:
E-mail: kontakt@nuvirahome.com
Address: Espenstraat 5, Langenboom, Noord-Brabant, 5453JX, Netherlands
Legal company name: JV Trade
Company registration number: 89561465
VAT number: NL004421724B68
Contact form: Contact
Customer service: Monday to Friday from 09:00 to 17:00 (GMT+1:00) Central European Time (Europe/Warsaw)
Response time: We respond within 1 business day (Monday to Friday)
Quick Links